Service Delivery Manager Retail

Naarden

Hbo, Wo

€3.343 - €4.500

32 - 38 uur

We are seeking a Service Delivery Manager Retail, particularly with experience in the retail sector, who comprehensively understands our organization and approaches all tasks with a critical mindset.

What will you be doing?

Developing and monitoring project plans;
Preparing and conducting work sessions with various involved departments and colleagues;
Maintaining process, data, organizational, and application models in collaboration with IT/Data/HR experts;
Maintaining contact with IT suppliers.

What you bring!

You are a proactive and motivated individual with a project and start-up mentality. We are in a developmental phase where positions and processes are not set in stone. Therefore, your expertise is crucial in taking significant steps forward.

Additionally, you bring:

A completed HBO/WO degree;
Experience in project management and organizational change processes where content, process, and human behavior are core aspects, particularly within the Retail sector;
Strong analytical and problem-solving skills; capable of quickly understanding business issues and responding to root causes in processes, systems, or human behavior;
4 to 6 years of experience in process improvements combined with IT implementations within the Retail sector;
Affinity with IT and digital transformations;
Familiarity with Business Process Management (BPM) standards and tools is a plus;
Experience in stakeholder management is important.

Sollicitatieprocedure

Neem contact op

Wil je meer informatie over deze vacature? Neem dan contact met ons op.

Mariëlle Schouls

Manager Recruitment

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Service Delivery Manager Retail